Any user in the GEP can request a password reset from their personal email address by emailing firstname.lastname@example.org. This will automatically create a helpdesk ticket and will also have an automated reply to the sender asking for the further information.
Please provide the following information:
- Please outline which system(s) you require the password reset for
- Which School your student/pupil attends
- Full name (including middle names)
- Student/Pupils Username
- Student/Pupils Date of Birth
- First line of address
Need I.T Support?
Then please let us know by emailing email@example.com